Terms & Conditions

Our aim to do everything we can to help you pay off your mortgage faster, and we’ll always be upfront with you about how our service works.

Who we are

Accelerate My Mortgage is a trading style of Rateswitch Ltd. We are a company registered in England and Wales under company number 10100327, and our registered office is located at 35 Park Place, Cardiff CF10 3RL.

Rateswitch Ltd is an appointed representative of Stonebridge Mortgage Solutions Limited, which is authorised and regulated by the Financial Conduct Authority (FCA). Our FCA reference number is 762308, which you can use to find us on the Financial Services Register.

We are also registered with the Information Commissioner’s Office (ICO), and our registration number is ZA194637.

Who can use our service

Our service is open to anyone who owns a mortgaged property located in the United Kingdom.

How we make money

We’re able to operate as a fee-free service because mortgage lenders pay us commission every time we successfully switch you to a better rate.

This is how all mortgage brokers make money, but the key difference is that we don’t charge a fee (in addition to receiving this commission) for our services.

Please remember we will only switch you to a better rate (either with your current lender or by remortgaging you to an alternative one) when you are completely happy for us to do so.

A ‘better rate’ can mean a number of things. For example:

- An interest rate that is lower than what you’re currently paying;

- An interest rate that is lower than what you’re due to revert to in future months; or

-An interest rate that is more suitable for your current (or future) circumstances, needs or preferences.

Switch reward payment

Upon receiving our commission payment (the timeframe can vary from lender to lender), we will aim to pay up to £100 of this off your mortgage balance by the end of the next calendar month.

Accelerate My Mortgage is all about fast-tracking homeowners to mortgage freedom, so this is why we’re choosing to give a decent amount back to you as an overpayment.

In the interest of being able to provide and maintain this service, we’ve put some simple rules together regarding the value (and general eligibility) of this reward payment:

- We will only pay the reward for like-for-like switches (i.e. not when simultaneously borrowing funds for the purpose of debt consolidation, home improvements, or any other reason);

- To earn a reward payment, the minimum mortgage balance ‘threshold’ is £50,000;

- For balances of £50,000 or greater, up to £124,999.99, the reward payment will be £25;

- For balances of £125,000 or greater, up to £149,999.99, the reward payment will be £35;

- For balances of £150,000 or greater, up to £199,999.99, the reward payment will be £50;

- For balances of £200,000 or greater, up to £249,999.99, the reward payment will be £75; and

- For balances of £250,000 or greater, the reward payment will be £100.

We keep the remainder of our commission payment in order to pay for our team of Mortgage Advisers and run our business.

There may be instances where your lender will not allow third parties to make overpayments to your mortgage, or might insist on a minimum amount (per single overpayment). Should this be the case, we will seek to make arrangements to issue the reward payment to you directly.

It is important to note that we do not hold money in your account similar to a bank and legal title to any reward payments do not pass to you until we choose to pay them off your mortgage (or to you directly), in line with these Terms & Conditions.

For the avoidance of doubt and notwithstanding any other provision contained in these Terms & Conditions, you agree and acknowledge that in all circumstances our reward payment to you is entirely at our discretion and we may refuse to pay this for any reason.

Refer a friend

We want to help every homeowner in the United Kingdom pay their mortgage off faster, so we are happy to reward you for helping your friends, family members and colleagues (any anyone else you know) accelerate their mortgage.

We’ve put some simple rules together around this part of our rewards scheme:

- To earn this type of reward, you have to be a registered user of Accelerate My Mortgage;

- This type of reward is paid the first time someone you refer to us and we subsequently switch them to a better rate;

- Our rewards scheme is based on a fair use policy - e.g. we do not want you spamming people you don’t know with the aim of earning reward payments; and

- If we receive a complaint, we reserve the right to not pay you this type of reward.

By using our service, you authorise us to provide you with a unique referral link which we will periodically use in our communications with you.

You also authorise us to use your first name when we confirm (to your ‘friend’) that you referred them to us.

Anyone you refer must be over 18 years of age and comply with our Terms & Conditions.

We issue this type of reward payment by tracking the link we have provided you, and this will only be allocated to your account once we have:

- Successfully switched your friend to a better rate; and

- Received our commission payment from the lender.

It is important to note that we do not hold money in your account similar to a bank and legal title to any reward payments do not pass to you until we choose to pay them off your mortgage (or to you directly), in line with these Terms & Conditions.

For the avoidance of doubt and notwithstanding any other provision contained in these Terms & Conditions, you agree and acknowledge that in all circumstances our reward payment to you is entirely at our discretion and we may refuse to pay this for any reason.

Retail cashback

All purchases you make are direct with the retailer (not us), and are subject to their own Terms & Conditions.

When you make a purchase, it is tracked using cookies and various other technologies which allow the retailer to identify that a purchase has been made, who made it, and where it came from.

Once the retailer or tracking network has identified the purchase, validated it, and we have received our commission from the retailer, we will communicate this with you.

Retail cashback can only be earned on transactions that fulfil the following criteria:

(a) Clicking through to the retailer directly via the links on our site. Clicking through to a merchant via any other link or a sponsored advert will not activate the tracking and no cashback will be received by us.

(b) Completing your purchase from the point of clicking through to the retailer. Navigating away from our site to a third party or failing to complete your transaction in full at the time of clicking through may result in the transaction failing to track to your account.

(c) A genuine purchase is being made. Repeat purchases may not qualify, and you must purchase for genuine reasons. By making a transaction you acknowledge that it is at the retailer’s entire discretion to determine whether a transaction is genuine and you acknowledge that we will not be liable for any cashback where a retailer has deemed a transaction disingenuous.

d) Notification from the retailer or their tracking network that a transaction has been tracked directly back to your account by an identifying tag. If you are not logged in to your account when you make your purchase, there will be no identifying tag matching you with the transaction taking place.

e) Notification from the retailer or their tracking network that your purchase is a qualifying transaction. As explained above, whether or not a purchase is a qualifying transaction is entirely at the discretion of the retailer and you acknowledge that we will not be liable for any cashback to you if the retailer does not accept your transaction as a qualifying transaction.

f) A valid account is in place. If your account is terminated or disabled for any reason, then any cashback payable will be deemed to be forfeited.

You acknowledge and agree that in order for us, retailers and tracking networks to confirm your purchase, the retailers and/or tracking networks will share the order ID relating to your purchase with us.

If you notify us that a transaction has not been reported in your account as you anticipated, we will use reasonable endeavours to investigate this with the retailer and/or tracking network, subject always to our right to cease investigations at any point at our entire discretion.

You acknowledge that the retailer or it’s tracking network’s decision is final in relation to the payment of cashback to us, and in turn, our decision is final in relation to paying it to you. We will make all reasonable endeavours to secure the payment of cashback on a transaction, but we do not, and cannot, make any guarantee in this regard.

In the event we do not receive the expected cashback relating to a transaction for whatever reason, we will not be liable to pay the relevant cashback to you.

We reserve the right to reclaim or adjust any cashback payments in the event it has been paid to you in error. This may include transactions where cashback is not genuinely due to you or where any cashback for a transaction has not been received from a retailer or its tracking network, but has been paid over to you as cashback in error.

It is important to note that we do not hold money in your account similar to a bank and legal title to any reward payments do not pass to you until we choose to pay them off your mortgage (or to you directly), in line with these Terms & Conditions.

For the avoidance of doubt and notwithstanding any other provision contained in these Terms & Conditions, you agree and acknowledge that in all circumstances our reward payment to you is entirely at our discretion and we may refuse to pay this for any reason.

If you switch to a better rate yourself (i.e. directly with a lender) or with a different mortgage broker, in any circumstance when we could have done this for you, then you forfeit all rights to any reward payments or retail cashback you have accumulated by using our service (at our discretion).

However, if you come to us first and we agree that we can’t switch you to a better rate (due to your personal or financial circumstances, the type of mortgage you have or who your mortgage is with), that is a different matter and we completely understand.

As a fair compromise, in such circumstances (and at our discretion and on a case by case basis), we will pay you any accumulated cashback off your mortgage less a £10 administration fee to cover our processing costs.

We also understand that some homeowners may be locked into a lengthy initial period (with early repayment charges applicable), and therefore it does not make financial sense to switch to a better rate.

Other help we provide

A key part of our service is that you are always in control of your mortgage.

We will give you access to our unique software, which we’ve built to help you pay your mortgage off faster. But we can only rely on the information you give us and therefore cannot warrant the accuracy of any information displayed.

For example, one aspect of our service is designed to demonstrate how making overpayments to your mortgage could positively impact the remaining term of your mortgage, and in turn, how much interest you could end up saving by paying it off faster.

But every mortgage is different, so our overpayment tools and calculators necessarily make a series of assumptions about your mortgage. So we will only ever provide an indicative overview of your mortgage and the impact of any overpayments (made via our rewards scheme or by voluntary overpayments), and our assumptions and data cannot be relied upon to be 100% accurate.

This is particularly true if something happens to your mortgage we are not aware of, or that you don’t tell us about (e.g. missed payments or payment holiday arrangements).

These terms and conditions (together with any documents referred to in them) explain how you may use Accelerate My Mortgage, including our website and any associated applications or services (including emails and other forms of communication) collectively known as ‘the site’.

This includes any way of accessing, browsing or downloading any part of the site. By accessing or using this site you agree to be bound by (and comply with) these terms and conditions and the documents referred to in them. If you do not agree with or accept any of these terms, you should stop using the site immediately.

Financial information disclaimer

This site provides information and comparison services in relation to particular mortgage products and services that are available from third party providers.

This site does not provide, and no information provided on this site is intended to constitute, mortgage, tax or legal advice or any other type of advice, nor does it recommend particular products or services. You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of the information on this site.

Any reliance that you may place on the information on this site is at your own risk.

While we aim to keep the information on the site accurate, complete, and up-to-date, we cannot guarantee, and will not be responsible for any damage or loss related to, the accuracy, completeness or timeliness of the information.

Mortgage products, regardless of lender, tend to have limited availability and may be withdrawn at any time. Most of the information on our site about particular products and services is provided by third parties. In general, we act as a mere conduit for this information.

Accordingly, we will not be liable in respect of any losses you may suffer arising out of such information or any reliance you may place upon such information. Any reliance you place on such information is done so at your own risk. You hereby acknowledge that any information on our site about particular products and services provided by third parties is dependent on the accuracy of the information you have provided.

You are solely responsible for the accuracy and reliability of any information or materials uploaded by you through the site and you hereby acknowledge and agree that we will not be responsible, or liable to any third party, for the content or accuracy of any information or materials submitted by you through the site.

Please note that if we contact you in relation to any enquiry you make through the site regarding your mortgage and you wish to instruct us to process an application for you, then we will provide you with separate terms and/or policies regarding how we process that application for you and such processing shall be carried out in accordance with those separate terms and/or policies (and these terms and conditions shall not apply to such further work).

Our content

The content, design, software, databases, text, graphics and all other material on the site, together with all rights of ownership therein (including intellectual property rights), is owned by us or our licensors (as applicable) and protected by copyright laws and treaties around the world. We and our licensors reserve all of our and their rights in any such materials. This means, for example, that we and they remain owners of them and free to use them as we and they see fit.

You may use the site for your own individual, non-commercial use. You are permitted to download and print a single copy of each page of the site for your personal use only. Aside from this none of the content, design, software, text, graphics or other material used on the site may be reproduced, modified or redistributed without our prior and explicit written permission. You must not use this site for any commercial purpose without our express written consent.

We do not make any recommendation or endorsement as to any experts, investments or to any content submitted by third parties or linked to our site. Any reliance you place on content is done at your own risk.

Limitations and exclusions of liability

Nothing in these terms and conditions will:

- Limit or exclude our or your liability for death or personal injury resulting from negligence;

- Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

- Limit any of our or your liabilities in any way that is not permitted under applicable law; or

- Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this section and elsewhere in these terms and conditions:

- Are subject to the preceding paragraph; and

- Govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence), and for breach of statutory duty.

We will not be liable for any loss or damage of any nature arising out of or in connection with the site or your use of the site.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database or software.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

You accept that we have an interest in limiting the personal liability of our officers and employees.

Having regard to that interest, you accept that we are a limited liability entity and agree that you will not bring any claim personally against individual officers or employees in respect of any losses you suffer in connection with the site or these terms and conditions. This will not, of course, limit or exclude the liability of the company itself for the acts and omissions of our officers and employees.

While we try to make sure that the site is available for your use, we do not give any guarantee that the site will be available at all times, nor do we guarantee that access to the site or its content will be free from errors and uninterrupted.

Viruses

We do not guarantee that the site, or its content, will be secure or free from bugs, viruses or anything else that may be considered harmful. It is your responsibility to put the necessary safeguards in place to protect yourself and your technology.

You must not misuse the site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

You must not attempt to gain unauthorised access to the site, the server on which the site is stored or any server, computer or database connected to the site.

You must not attack the site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the site will cease immediately.

We will not be liable for any loss or damage caused by a virus or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the site or to your downloading of any content on it, or on any site linked to it.

Setting up an account

Certain parts of our site may require an Account in order to access them. You may not create an account if you are under 18 years of age.

During registration, the information you provide must be accurate to the best of your knowledge. If any of your information changes at a later date, it is your responsibility to ensure that your account is kept up to date.

If you choose (or you are provided with) a user identification code, password or any other piece of information as part of our security procedures during registration, you must treat such information as confidential. If you fail to keep any information confidential, you are entirely responsible for any consequences stemming from such failure.

Account security and use

You must notify us immediately if you suspect or become aware that the confidentiality of your account has been compromised.

We reserve the right to terminate your account if:

- It is established that you hold more than one account;

- Someone else is using your account;

- You are breaching these terms and conditions (or our Privacy Policy); or

- You have provided false or incorrect information at the time of registration.

Account closure and deletion

You may close your account at any time. Closing your account will result in the removal of your account data. Closing your account will also remove access to any areas of the site requiring an account for access.

Your data will be deleted, except for any data which we are required to retain by law, and to comply with our obligations to the Financial Conduct Authority.

If you close your account, any customer content you have created on our site will be anonymised. Please be sure to keep your account up to date with your current email address to make sure you don’t miss out on any important information about your account. If we don’t have a serviceable email address or if you mark our emails as spam, junk or abusive, we may terminate your account.

You can manage your account within your account profile. You can subscribe to or unsubscribe from any emails we may send, although please note that you cannot unsubscribe to service emails which we deem to be essential in order to use the site.

Please make yourself familiar with the email section in our Privacy Policy and feel free to amend your account settings to reflect what information you would like to receive from us.

You agree to ensure your username on the site is not offensive nor used in any way which may represent any trademarks or brand names. If we detect any usernames contravening this provision we shall contact you and request that you update this. Failure by you to respond within 14 days may result in your account being terminated and any rewards or retail cashback forfeited.

Our site is only for users who own a mortgaged property (or properties) in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

Links to third party retailers and companies appear on the site. Such third party sites are not the responsibility of Rateswitch Ltd and we accept no responsibility for the availability, suitability, reliability or content of such third party sites and do not necessarily endorse the views expressed within them. We will not be liable for any loss or damage that may arise from your use of them.

Third party sites may collect and treat information they collect differently, so we encourage you to carefully read and review the Terms & Conditions and Privacy Policy for each site you visit.

You are solely responsible for your interactions with all retailers. You hereby release us from any and all claims or liability related to any product or service of a retailer, any action or inaction by retailers, including a retailer’s failure to comply with applicable law.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of any third party site linked to our site.

Acceptable Use Policy

You may link to our site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice.

You must not link a site to us which we may deem at our sole discretion to be inappropriate, contain explicit material, immoral or offensive.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Our site must not be framed on any other site.

You must not redirect other domain names to our site.

We do not warrant or guarantee that our site will be secure or free from bugs or viruses and shall not be held liable for any loss, damage or disruption you may suffer whilst using material derived from the site.

If you wish to link to or make any use of content on our site other than that set out above, please contact support@acceleratemymortgage.com.

You are responsible for configuring your information technology, computer programmes and platform to access our site, and you should use your own virus protection software.

Privacy

We take your privacy very seriously. Please take the time to familiarise yourself with our Privacy Policy to understand how we treat your personal information and your own responsibilities in relation to your information and account.

Amendments

From time to time we may update our Terms & Conditions by posting a revised version on our site. These terms were last updated on the 20th November 2019.

We recommend that you regularly check the Terms & Conditions on the site to ensure that you are informed of, and happy with, these terms and any amendments to them.

Continued use of the site after the Terms & Conditions have been revised will constitute your acceptance of, and your agreement to be bound by, these revised Terms & Conditions.

Severability

If any provision detailed in these Terms & Conditions is deemed unlawful, invalid or unenforceable that provision will be deemed severed from the remainder and the validity and enforceability of the remaining provisions will not be affected.

Assignment

You hereby agree that we may assign, transfer, subcontract or otherwise deal with our rights and/or obligations under these Terms & Conditions without notifying you or obtaining your specific consent.

You must not assign, transfer, subcontract or otherwise deal with your rights and/or obligations under these Terms & Conditions.

Governing law and jurisdiction

These terms and conditions, their subject matter and formation are governed by English & Welsh law.

Any disputes under or relating to these Terms & Conditions and/or the site will be subject to the exclusive jurisdiction of the English & Welsh courts.

Contact and registration details

If you have any questions about these terms and conditions or about using the site in general, please contact us by email us at support@acceleratemymortgage.com, or write to us at Rateswitch Ltd, 35 Park Place, Cardiff CF10 3RL.

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